At Rawash, we are committed to delivering your favorite fragrances safely, quickly, and reliably. We carefully pack every order to ensure your products reach you in perfect condition.

Order Processing Time

Orders are processed within 1–2 business days after confirmation. Once your order has been shipped, you will receive a confirmation message with delivery details.

Delivery Time

Estimated delivery times:

  • Major cities: 2–5 business days
  • Other areas: 3–7 business days

Delivery times may vary due to holidays, weather conditions, or unexpected courier delays.

Shipping Charges

  • Shipping charges will be calculated at checkout.
  • Free delivery may be available on selected orders or promotional offers.

Order Tracking

Once your order is dispatched, tracking details will be shared through email, SMS, or WhatsApp (where applicable).

Delivery Information

Please ensure that your shipping address and contact details are correct before placing your order. Rawash is not responsible for delays caused by incorrect or incomplete information.

Damaged or Missing Items

If your package arrives damaged or you receive an incorrect item, please contact us within 48 hours of delivery with your order details and images of the package. We will assist you with a suitable solution.

International Shipping

Currently, we offer delivery according to our available shipping locations. International shipping availability and charges may vary.

Contact Us

For any questions regarding your order or shipping, please contact our customer support team.